Welcome to the Element family.
Everything you need for your first weeks is on this page: who to email, who’s on your team, and the guides for getting loans submitted and closed.
A message from Larry W. Sutton, Jr.
I’m proud of everything Element Home Loans has accomplished over the last sixteen years, and none of it would have been possible without the hard work and commitment of our associates, referral partners, and customers. Our biggest accomplishment to date is helping more than 40,000 families make homeownership a reality.
At Element, we believe in the importance of family. Buying a home is the most emotional and the largest financial purchase most families will ever make. That’s why we place so much emphasis on never missing a closing date. It all comes back to keeping our promises.
We celebrate our associates, referral partners, and customers with gatherings and consistent communication. We embrace the idea of being a lender for life, so our customers and partners think of Element anytime they, or a friend or family member, need housing finance. We also invest in technology that helps our customers and lets our loan officers keep them informed on the latest real estate finance trends.
We look forward to continuing this journey with you.
Who to email
Send your question to the right desk the first time. Tap any row to start an email.
- DisclosuresInitial and revised disclosure requests ElementDisclosuresDesk@elementhl.comEmail
- Loan setupGetting a new file set up ElementSetUp@elementhl.comEmail
- Underwriting scenariosRun a scenario by underwriting before you submit ElementUWScenarios@elementhl.comEmail
- PricingPricing questions for NFM Lending Pricing@NFMLending.comEmail
- NFM supportGeneral support from NFM Lending Support@NFMLending.comEmail
- PayrollPay and compensation questions ElementPayroll@elementhl.comEmail
- Coleen StewartDirect contact, copies A. Reece ColeenStewart@elementhl.comEmail
- MarketplaceMarketing, graphics, and social media requests ElementMarketplace@elementhl.comEmail
Your team and operational partners
Get to know the people who support your loans from application to closing. Tap a chart to view it full size.
Loan resources
Download these and keep them handy. They answer most of the questions new loan officers ask in their first month.
New loan submission checklist
Everything that needs to be in the file before you submit, so it moves without delays.
Download checklistCommunicating through the milestones
What to tell your borrower and agents at each step of the loan, from application to closing.
Download guideAudit and miscellaneous FAQs
Answers to common audit, compliance, and day-to-day operations questions.
Download FAQs
In-house coaching with The Mortgage Planner Group
Element coaching and marketing department
Element’s coaching and marketing support is led by The Mortgage Planner Group, a third-generation mortgage family team: Brad Roche and his sons, Bradley and Jacob.
Brad brings more than two decades as a mortgage planner, along with experience as a national sales trainer, HUD Direct Endorsed underwriter, and licensed real estate agent. He’s a best-selling author on Amazon and co-hosts the 4ThePLAN radio show and podcast with Bradley and Jacob. Angela, Brad’s wife and mortgage partner for over 20 years, adds deep operations experience in processing, closing, and HUD underwriting.
Explore coaching and podcastsElement Marketplace
Social media, graphics, and training from Element Home Loans, ready to personalize with your name and contact details.
Need something custom? Email ElementMarketplace@elementhl.com.